-> i on your keyboard to open the information menu.
The file should now open in the software program you selected. You may also change the default program so that every time you open a .rtf file, it opens in the correct program.
Macintosh OSX Users
Installation Help
Step 1: If you did not receive an installation CD, download Mac Tools at www.mdlp.org/tools
Click here for Macintosh installation instructions.
Step 2: Click here to run the Diagnostic Tool for Mac if you still need help accessing quizzes and tests. Changes in recent versions of Safari and Firefox have created problems with MDLP activities or tests. If you see a plugin error when trying to access a quiz/test run the diagnostic tool by clicking on the link above.
If you need additional help, please call
technical support (602) 402-8451 or send an email to
How to download, save, and open worksheets or proof quizzes on a Mac
When I click on the link to take a quiz or test, I get an error. It says 'unable to download graphics.' What do I do?
Check the security settings on your computer. Click on the blue apple (found on the upper left corner of the main menu bar) and select System Preferences then open the Security icon. FileVault protection should be turned off. (If you need help with this, contact an Apple store or the Apple website). If it is turned on, tests that contain graphics may not download.
How do I see a hidden activity on my Mac?
“Toggle” between browser windows, by clicking on either the web page or the activity. When you click on the web page, the activity will 'hide' behind the web page. See the prior question/answer above for instructions on how to quit the activity. You may toggle back and forth as often as you wish.
When I click on a quiz or test, I get a 'buddyapi' error. What do I do?
Go to the following web page www.mdlp.org/go to run the diagnostic page and install the additional plug-ins then quit the diagnostic page and Safari, reopen it and log in to the Student page. If you continue to see the 'buddyapi' error, please contact tech support.
I took a quiz or test and it did not send. What do I do?
If you have taken a quiz or test and it does not send, you will need to retrieve it from your computer. Go to www.mdlp.org/testfinder/testfinder.htm. A list of quizzes and tests that you have taken are displayed. Select the correct quiz or test (it should also contain your name in the title). The file will be placed in your Home folder (select 'Home' from the main toolbar on your computer). Send the encrypted quiz or test to your instructor as an email attachment.
How do I display the File or Folder menu?
If you wish to display the menu for a File or Folder, press 'control' as you click on the file or folder. The menu will display. You may select 'Open with' or 'Get Info' from here. This replaces 'right click' on Windows. Other helpful shortcuts are listed under 'Help' in the main toolbar on your Macintosh computer.
Downloading, Saving, and Opening Worksheets or Proof Quizzes on a Mac
How do I download a worksheet? How do I open a worksheet?
Downloading a worksheet: If you are using Safari as your browser,
download the worksheet by holding down the 'option' key as you click on the
link.
Opening a worksheet: Some worksheets are saved as a
.rtf (rich text format) file. The default on some Macintosh computers is set
so that these files open in TextEdit. Worksheets will not display
correctly in TextEdit.
You will need to associate the worksheets or proof quizzes with a word processing program such
as Microsoft Word or ThinkFree Write (available through our
office). Follow the instructions below to associate these files with the correct software program:
Associating worksheets or proof quizzes with a word processing program:
| a) Select the file (do not open it). Hold down command -> i on your keyboard to open the information menu. |
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| b) Click on the 'Open with' arrow and select the word processing program (either ThinkFree Write or Microsoft Word) you wish to use from the drop down menu. | |
| c) You should see either ThinkFree Write or Microsoft Word under the words 'Open with.' You can also click the button Change All so that .rtf files downloaded in the future will automatically open with the word processing software. The file should now open in the software program you selected. You may also change the default program so that every time you open a .rtf file, it opens in the correct program. |
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